Effective Date: March 21, 2026
Healnishae Executive & Performance Coaching LLC (“Company,” “we,” “our,” or “us”) offers SMS (text message)
communication as an optional convenience for clients. This policy outlines how text messaging is used, your
rights, and important limitations.
1. Purpose of SMS Communication
SMS messaging may be used for:
Appointment reminders and scheduling updates
Coaching session confirmations
Brief check-ins or accountability prompts
Administrative communication (e.g., invoices, forms, logistics)
Client-initiated communication
SMS is intended for convenience only and is not required to participate in coaching services.
2. Opt-In Consent
By providing your mobile number and opting in to SMS communication, you:
Authorize Healnishae Executive & Performance Coaching LLC to send text messages
Confirm you are the owner or authorized user of the mobile number provided
Acknowledge that consent is voluntary and not a condition of services
3. Opt-Out Instructions
You may opt out of SMS communication at any time by:
Replying “STOP” to any message
Requesting removal via email or client portal
After opting out, you will no longer receive SMS messages except for confirmation of your opt-out request.
4. Message Frequency
Message frequency varies based on your engagement but may include:
Session reminders
Occasional follow-ups or accountability check-ins
Administrative updates
We strive to keep messages limited, relevant, and respectful of your time.
5. Fees and Charges
Standard message and data rates may apply based on your mobile carrier
Healnishae Executive & Performance Coaching LLC is not responsible for any carrier fees
6. Confidentiality & Privacy Limitations
While we value your privacy:
SMS messaging is not a fully secure or encrypted form of communication
Messages may be accessed by your mobile carrier or others with access to your device
We recommend limiting sensitive or personal information shared via text
For more secure communication, please use:
Client portal (if applicable)
Scheduled coaching sessions
7. Appropriate Use of SMS
SMS communication is intended for:
Brief, non-urgent communication
Light coaching support or accountability prompts
SMS is not appropriate for:
Crisis situations or urgent matters
Extensive coaching conversations
Sharing highly sensitive or confidential information
8. No Emergency or Crisis Support
Healnishae Executive & Performance Coaching LLC does not provide emergency services.
If you are experiencing a mental health emergency or crisis:
Call 911
Contact 988 Suicide & Crisis Lifeline (call or text 988)
Seek immediate local emergency support
9. Response Times
SMS messages are typically responded to within [insert timeframe, e.g., 24–48 business hours]
Messages sent outside of business hours will be addressed during the next business day
10. Data Use & Privacy
Your phone number will be used solely for communication related to coaching services
We do not sell or share your information for marketing purposes
SMS data handling is further outlined in our Privacy Policy
11. Integration with Coaching Services
SMS communication:
Does not replace scheduled coaching sessions
Is supplemental and limited in scope
May be discontinued at any time at the Company’s discretion
12. Changes to This Policy
Healnishae Executive & Performance Coaching LLC reserves the right to update this policy at any time. Updates
will be posted on our website with a revised effective date.
13. Contact Information
For questions about this policy or to update your communication preferences, please contact:
Healnishae Executive & Performance Coaching LLC
contact@healnishaeexecutive.com
725-246-8010